Customer Testimonials
Hear what our customers have to say about working with The Dock Doctors.
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It was truly awesome and humbling to watch all of you in action
“On behalf of the entire Cohen family, THANK YOU for your hard work, dedication, keen intellect, outstanding craftsmanship, good humor, collaborative spirit, and attention to detail. It was truly awesome and humbling to watch all of you in action and to work side-by-side with you these past 6 weeks… We feel a tremendous responsibility of stewardship to convey this historic property to future generations in better condition than we received it, and you are now a part of that history. Your work—your brutally hard and demanding work—has saved and preserved the building for its second century and beyond.” - M.T.
Everything was done beyond my expectations
“The dock that was installed yesterday at our cottage on Hedges Lake was exactly what we wanted and installed to perfection. From the beginning of the design process with Ben through the installation process with Justin, everything was done beyond my expectations. Thank you both for your involvement.” - J.H., Jackson, NY
This team exceeded every expectation that I had
“I was so impressed - they worked hard, they treated my property as if it was their own and they paid attention to every detail. I’m in the service business myself and it’s fair to say that I’m a TOUGH customer - this team exceeded every expectation that I had.” - RP, Hague, NY
“You have outstanding young men representing you and thought you should know.” - TS, Glenns Falls, NY
They worked hard together
“Andrew’s crew put in my dock and just left. Fantastic Job! It was so good observing a crew that obviously likes each other – their conversation and behavior was friendly, they anticipated each other’s need for tools or a hand, they worked hard together.” - MM, Caspian Lake, NY
“We are so pleased with the boathouse, the quality of work and the quality of the workers was mentioned by all the lakers and ice fisherpersons... Thanks to The Dock Doctors a new piece of history has been returned to beautiful Brant Lake.”
- RH, Big Rock, Brant Lake, NY
“We had a uniquely challenging project on Lake Winnipesaukee in NH. Transforming our now crumbling 150’ x 20’ industrial wharf into a one of a kind residential waterfront would be difficult at best... The proper execution required the right people. The Dock Doctors proved to be that and much more. Their professional, on-budget execution of the entire project was outshined only by their craftsmanship and their grit in tough conditions. We could not be happier with the result." - JL & BS, Meredith, NH
4 foot waves with no damage...
"I just wanted to thank you for the professionalism that you showed in preparation before Irene hit and getting all my docks and boat lifts as secure as possible. By removing the decking from the steel truss frames and the canopy off the boat lift, I was able to watch the hurricane push 4 foot waves against my shoreline with no damage." - G.E., Lake Champlain, VT
I absolutely LOVE our dock and sundeck...
"JC and I absolutely LOVE our dock and sundeck. We are out there all the time. JC still has to pinch himself when he looks out there and sees his boat tied to his very own dock. They were truly a great bunch of guys and we enjoyed their company!" - L.H.R., Franklin Lakes, NJ
"Thank you again for such responsible and wonderful service." - R.L., Plattsburgh, NY
"The new dock is a terrific addition to our cabin's waterfront, and we love to sit on it and drink coffee, watch the lake and read." - BM, Lake Carmi, VT
Thanks for a super design and recommending the right dock...
"Last June you installed a dock for us. Your recommendation was to go with the lightweight one as we really didn't need the heavier dock. Today I was thanking you. My husband and I are both over 60 and we were able to install it by ourselves in 50 minutes - 6 eight foot sections. The dock was well used last summer. We had our adult children helping us take it out last fall, so today was the TEST! Thanks for a super design and recommending the right dock." - T.K., Tupper Lake, NY
They all are extremely hard workers and together were a great team...
"Last week the wall in front of my boathouse was repaired and the footing has been spot faced with hydraulic cement. I am pleased with the outcome of the entire project. I want to compliment Jake and the rest of the crew on the job they did. From beginning to end, they all were friendly and professional. They all are extremely hard workers and together were a great team. I especially appreciated the willingness to communicate the "attack plan" and seek my input on aspects that could have been done multiple ways. We all ended up comfortable with whatever approach was taken and got what we wanted at the end of the day. In my experience this is not the norm and illustrates the caliber of this team. I hope the Dock Doctors really appreciate these guys. You can quote me on this and please pass it along to upper management." - J.O., Lake Bomoseen, VT
We have been very satisfied through the years...
"The Dock Doctors were awarded the project for a new 20 slip dock system. This project put the Dock Doctors at a level equal to or superior to the larger manufacturer's product. The steel galvanized truss dock system has proven to be very rigid and strong. The dock system aesthetically is an improvement because of the continuous rub rail and the absence of anchor pedestals. We have been very satisfied through the years with the performance of the Dock Doctors. Their commitment to their product is noteworthy and appreciated. Without fail, Jeff and his employees have responded to problems swiftly and appropriately. I can recommend the Dock Doctor for just about any size dock installation, construction, or repair." - B.P., Superintendent of Park Operations, City of Burlington
It could not be better.
"My family and I are enjoying the excellent work you and everyone there have performed in giving us the best access possible to the lake. It could not be better." - J.W., Charlotte, VT
Many thanks...
"Many thanks again for the extra effort on my boats. I trust you will count on me for any reference in our area if you should ever want one." - A.L.G., Sunapee, NH
The dock is everything we hoped it would be...
"Thought you might enjoy seeing some pictures of our dock installation. We are thrilled, everything is just great and the dock is everything we hoped it would be. The three guys that came were super and did a fantastic job. Thank you!" - J.F., Framingham, MA
You have outstanding young men representing you...
"The dock was installed today by your crew of John, Derek and Will. They called beforehand, were prompt, got right to work, fully explained the process as they went along and represented your company very well. They were friendly, courteous, diligent and paid attention to detail. I thought your leadership should know that the things you do to provide good paying jobs and demonstrated care for the well being of the employees is greatly appreciated by them. In the normal course of events I wouldn't expect to have this type of conversation but all I did was mention that I visited the main office/factory and their pride in the company was evident. I found it refreshing that your crew spoke so highly of the product they install and the company they work for. You have outstanding young men representing you and thought you should know." - T.S.
I was most impressed by the design and construction of the section...
"I write to thank you for your part in the construction of my new walkway over my marsh. I was most impressed by the design and construction of the sections. They were custom made and to my pleasant surprise they fit all the twists and turns as planned. Chris did a fine job as your representative and Adam and his crew could not have been more effective and pleasant to work with on installation. You have developed a good product and assembled a fine team. Thanks again." - W.P.